We understand how important it is to have certainty about cost and of course it goes without saying that you want to know what you are getting for your money. Rest assured, you are in control of your fees. We will communicate with you every step of the way to avoid any misunderstandings in this regard.

Where there is a clear scope of work, we are able to offer a fixed price. (usually 9 times out of 10 we can do this). Additionally, we can agree a capped fee. This would be where, for example, we need to read through a vast amount of correspondence to appreciate the issues at hand. Capped fees will give you certainty over the maximum amount you will spend.

One thing we ask of you in return; please remember when procuring services, you are buying experience. This is best explained in the little tale below…

There was an aircraft engine that no one could fix. Running out of options, the owners  brought in a man with 30 years on the job. He inspected the engine carefully from top to bottom and after looking things over, the man reached into his bag and pulled out a small hammer. He gently tapped on the side of the engine, instantly, the engine lurched into life!

Seven days later the owners of the aircraft received his bill for £10,000 (plus VAT of course). “What?!” the owners exclaimed. “You hardly did anything! How can it be £10,000?! Please send us an itemised bill.”

The man sent the owners his itemised bill which simply said: ‘Tapping With a Hammer – £2’ ‘Knowing Where to Tap – £9,998’.

What’s the moral of the story? Don’t ever underestimate experience and here at VATease we have bags of it!

Contact VATease now to find out how we can help

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