FAQs
One-off VAT queries start from just £35.
No hidden costs. No jargon. Just clear, reliable VAT advice for accountants whenever you need it.
There are a number of ways you can use us. Maybe you just want to chat through a specific VAT issue you have been working on to get some comfort you are going in the right direction and have asked all the right questions of your Client, or perhaps you want to save yourself the pain (and time) of having to research a VAT query yourself when you know you can pick up the phone or e-mail us.
Yes and our PI will cover you if you pass our advice on to your Client.
No. VATease is entirely independent and therefore you will never have a worry about the poaching of Clients.
You can either call us on the numbers given or e-mail us with your queries. If you call us we will not give you the advice in writing unless you ask.
If you are paying for your VAT advice you know you are covered because we have a reputation to uphold for that service. We know what questions to ask you to get the right answer and go that extra mile to provide you with easily understandable and practical, commercial advice.
We are most definitely not sat in front of a computer inputting keywords from your query to get the answers up on the screen but are instead giving you years of experience in our answers. Additionally, we are not a faceless firm and we do not do anything but VAT advice, therefore, the advice and service we give is vital to our success.
Yes, we are very happy to talk to you about a fee based on a monthly retainer. Please contact us and let us know.
Yes – although we would have to engage with your Client first rather than through you.
Let us know if you want client references included for recharge purposes.
Although we do not have a fixed-guarantee turnaround time, we will always give you an expected timescale in order to ensure it fits in with your requirements.
If, when you call us we are for example out at Clients, on our return our priority is to call you back immediately. Communication is key!
Yes if you want us to be seen as part of your team we are happy to use your name. Some of our Clients have even set up our own e-mail address (e.g. simone@xyz accountants.co.uk)
VAT can be complicated… However, we are a big believer in Plain English and wherever possible we will give advice in a jargon-free and practical way and if we don’t please tell us to rewrite it!
By the nature of the tax, on some occasions the client has to take a view because there is no right or wrong answer but wherever possible, we will give you a straight answer and if not we will provide you with the pros and cons and practicalities to enable the Client to make their mind up and factor it into other tax implications.
Yes. Simone undertakes lots of lectures for a variety of training providers so she is well versed in training all levels and now we have the concept of ‘reasonable care’ in the VAT (and tax) penalty regime, what better way to prove you take reasonable care than by showing that you train and keep your staff up to date in all aspects of VAT.